Reset/Unlock User Password



Any IPS user who is a member of the Human Resources staff may have enough privileges to reset IPS user accounts.


In case a local operations user (manager, supervisor, assistant, operator) forgets his login password, he may request it to be reset.

 

Resetting an IPS user password:
  1. Go to Management. Select Reset User Password.
  2. Enter User Id (depending on the company, it could be IPS Employee Id, WIN ID or Employee Name).

  3. Click on Verify Employee to make sure the correct employee account will be reset.
  4. Clicking on the Force UnLock Key to be Updated checkbox will make the user having to go through the UnLock Key setting process when logging in again.
  5. Click on Reset Password. The following message will appear:

    "Password has been reset for User Id XXXXXXXX.

    New password will be sent to the user's registered email address.    "

    It is recommended to copy this message, paste it into an e-mail and send it to the user to inform him his IPS user password has been reset.

    As stated in the message, the new password will be sent in a separate email.